Jura Ena 5 Manuel de service télécharger pdf (Page 31)

31

ENA 5

6 Troubleshooting

Problem Cause/Result Action

Grinder is making a very

loud noise.

There are foreign objects

in the grinder.

T Contact customer support in your

country. Contact information is available

on the company website at

www.jura.com.

The nozzle does not produce

enough milk foam.

The nozzle is either in the

wrong position or is dirty.

T Adjust the position of the nozzle (refer

to Chapter 2 ‘Preparation – Cappuccino’).

T Rinse the nozzle (refer to Chapter 4

‘Maintenance – Rinsing the nozzle’).

Coffee only comes out in

drips during preparation.

Coffee or pre-ground

coffee has been ground

too finely and is blocking

the sieve.

T Adjust the grinder or use coarser pre-

ground coffee (see Chapter 1, ‘Preparing

and using for the first time – Adjusting

grinder’).

Water hardness cannot be

adjusted.

The CLARIS filter cartridge

is activated.

T Deactivate the CLARIS filter cartridge in

programming mode.

FILL BEANS is displayed

although the bean container

has been filled.

The grinder is not yet

completely filled with

beans.

T Prepare a coffee speciality.

FILL WATER TANK is

displayed although the

water tank is full.

The water tank float is

trapped.

T Descale the water tank (refer to

Chapter 4 ‘Maintenance – Descaling

the water tank’).

ERROR 2 is displayed. If the device is exposed to

the cold for a long period

of time, the heating

function is disabled for

safety reasons.

T Wait until the machine has reached

room temperature.

Other

ERROR messages

are displayed.

– T Switch the ENA off with the On/Off

button. Contact customer support in your

country. Contact information is available

on the company website at

www.jura.com.

E If you have not been able to solve the

problem, contact customer support in your

country. Contact information is available on

the company website at www.jura.com.

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